Climate change vulnerability insights for French local governments

Contact

Designed a new platform to help local governments understand their climate change vulnerabilities and drive local dialogue and action.

About

User research

Conceptual design & testing

High-resolution design

About the project

Goal

Across France, local governments—whether small towns, intercommunal bodies, metropolitan areas, or regions—face a shared challenge: understanding how climate change will affect their territory and identifying the right levers to respond. Facili‑TACCT is a digital tool meant to help program officers access relevant climate and socio-economic data, build meaningful diagnostics, and engage local stakeholders around actionable, context-specific strategies.

Client

Facili‑TACCT is a startup launched under the Beta.gouv program and funded by the French government. As Lead Designer on the founding team, I led user research, shaped early concepts and user flows, and supported the team in designing the MVP and its subsequent iterations.

Role

Dataviz design

High-resolution design

Conceptual design

User research

Prototype building

Date

Apr - Dec 2024

Phase 1

User research

I interviewed 19 local government officers and identified two personas: Arthur, a newcomer juggling multiple roles in an understaffed office, focused more on data than on people; and Marie, an experienced representative committed to a thorough vulnerability assessment who values stakeholder collaboration but is unsure how to put it into practice.

Phase 1

User research

Phase 1

User research

Phase 2

Conceptual design & testing

I facilitated several workshops to synthesize insights and align the team around the key user challenges I identified. Next, I developed a series of conceptual designs and flows targeting these challenges. Finally, I conducted interviews to test and validate the initial design ideas.

Phase 2

Conceptual design & testing

Phase 2

Conceptual design & testing

Phase 3

High-resolution design

The conceptual designs validated during testing helped the team shape the product’s MVP, now live. I then focused on two key areas: developing data visualizations to enhance the app’s curated socio-economic data, and creating a high-resolution design—moving beyond the initial, urgent application of the government’s default design system to better meet users’ needs.